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Hotel · Hanoi · Ha Noi Municipality

Heritage Ham Long Hotel And Spa

A 5-star stay in central Hanoi, steps from the Vietnamese Women's Museum, with a full spa and outdoor pool.

  • Central Hanoi location
  • 5-star facilities including spa and pool
  • High guest rating (9.5)
9.5 Perfect 666 reviews Booking.com 9.5 · 666 reviews

About

Heritage Ham Long Hotel And Spa

Heritage Ham Long Hotel And Spa sits in the heart of Hanoi, a short walk from the Vietnamese Women's Museum and within easy reach of the city's old quarter and cultural sites. The hotel offers a range of amenities for both leisure and business travelers, including a restaurant, bar, outdoor pool, spa, and fitness centre.

Guests can choose from several room types, including the Family Connecting Room and the Executive King Suite, each equipped with modern comforts like air conditioning, coffee machines, and some with city views. The hotel provides services such as a 24-hour front desk, currency exchange, tour assistance, and paid airport shuttle.

  • No smoking on site
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Exceptional staff — Guests consistently rate the service highly, with Staff rating at 9.8 and Service at 9.7.
  • Excellent facilities — The hotel's facilities score a perfect 10, including the spa, outdoor pool, and fitness centre.
  • Great value — With a Value rating of 9.5 and a room price from $231, guests find it worth the stay.
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Worth weighing

3 to weigh
  • Comfort rating below average — Comfort scores 7.9, lower than other categories, suggesting possible room temperature or bedding issues.
  • No pets allowed — The hotel does not permit pets, which may be a drawback for those traveling with animals.
  • Limited dining rating — Dining scores 9.4, still high but slightly lower than staff and facilities, indicating room for improvement.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Standard Triple Room

  • Sleeping arrangements for 3 persons
  • Shower
  • Non-smoking
  • Coffee machine
  • Heating

Junior Without Window Room

  • 1 King-size bed
  • Shower
  • Non-smoking
  • Coffee machine
  • Heating

Family Connecting Room

  • Shower
  • Non-smoking
  • Coffee machine
  • Heating

Executive King Suite

  • 1 King-size bed
  • City view
  • Shower
  • Non-smoking
  • Coffee machine

Studio

  • 1 King-size bed,2 Single beds
  • Street view
  • Shower
  • Non-smoking
  • Coffee machine

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • 24-hour reception
  • Express check-in/ -out
  • Lift
  • Currency exchange
  • Luggage storage
  • Safe deposit box
  • No smoking on site

Food & Drink

  • Restaurant
  • Bar/ Lounge area
  • Coffee shop
  • Special diet menus
  • In-room breakfast
  • Welcome drink
  • Happy hour

Spa & Wellness

  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Pool & Fitness

  • Outdoor swimming pool
  • Fitness centre

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Sitting area
  • Tea and coffee facilities
  • Electric kettle
  • Flat-screen TV
  • Free toiletries

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Paid airport shuttle
  • Meeting/ Banquet facilities
  • Fax/Photocopying

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9.5
Perfect 666 reviews

Guest-rated 9.5/10 from 666 reviews

Booking.com · 9.5 · 666 reviews

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Nearby: The hotel is a few steps from the Vietnamese Women's Museum, and about a 25-minute walk to Hanoi Creative City Training Centre.

Location: Situated at 42 Pho Ham Long in central Hanoi, within the Ha Noi Municipality.

42 Pho Ham Long, Hanoi, Ha Noi Municipality, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 14:00-23:59
Check-out
By 12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
106 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 14:00 to 23:59, and check-out is until 12:00.

Is parking available?

Yes, parking is available on site.

Are pets allowed?

No, pets are not allowed at the hotel.

Does the hotel offer airport transportation?

Yes, a paid airport shuttle is available.

What dining options are there?

The hotel has a restaurant and bar/lounge area, with special diet menus and in-room breakfast available.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

9.4

Meritel Hanoi

Guest-rated 9.4/10 — among the top stays in Hanoi.

Hanoi

9.2

Loom Hotel Hanoi

Guest-rated 9.2/10 — among the top stays in Hanoi.

Hanoi

The bottom line

A central Hanoi 5-star with standout staff and top-notch facilities, ideal for travelers seeking comfort and convenience, though comfort levels may not match other aspects.

9.5High-rated central stay with minor comfort caveats.

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